"The Best Selling Products, the lowest possible prices and the most efficient service"

Our Company Policy


             It is our goal to offer the highest quality, the best value, the newest design, and the most satisfying service available to our customers for all merchandise offered.

Terms:

            C.O.D. payments or Net 30 days upon credit approval. Returned checks are charged $25 per return.

New Accounts:

            To open account, please fill out the application form and provide a copy of building rental agreement and sales tax permit showing furniture retail. Permit for other retail business besides furniture will not be accepted. (see New Account Application)

Freight:

            Pricing based on FOB our warehouses, shipped freight collect via common carriers. Minimum order is $800 for ship outs. We do not keep back orders. Please re-order unshipped items. No UPS shipments. No Residential shipments. No Storage shipments.

Direct Import Program:

            Volume buyers who want to buy direct containers may contact our office for quotations and information regarding our direct import program.

Damaged Shipments:

            Any claims for damaged merchandise must be made against the freight carrier. Before signing freight bill, please inspect, especially glass or mirrors, and count all boxes for possible damages by the carrier. All discrepancies or damages must be written on the freight bill.

Defective & Returned Merchandise:

Manufacturer defects should be reported within 14 days upon receiving the merchandise. Missing parts must be claimed promptly upon opening the goods (No later than 45 days of Invoice date).

As prudent, we will supply parts for, or replace defective merchandise promptly upon proper claim. Please understand that certain parts are not stocked and have to come from the manufacturer and may take longer. We cannot ship marble top, glass, or table top by itself because of its fragile nature.

Please do not deduct from payment of an invoice without an Authorization number. Unauthorized deductions will immediately be re-billed, and if left un-paid may delay prompt delivery of subsequent orders.

As much as possible returns should be made in the original and resalable condition in our box with all components & hardware intact.

All returns are subject to final inspection by us.

All returns for other than defects or concealed damage are subject to a 15% re-stocking charge.

*All open orders will be canceled after 30 days.